EXG Safaris
Data Protection & Privacy Policy
Last updated: October 2025
Your Privacy. Our Promise. Every journey begins with trust.
At EXG Safaris, protecting your personal information is not just a legal duty — it’s a promise to every traveler who shares their story with us.
Policy Details
Clear privacy terms, clearly stated.
Section
1. Who We Are
EXG Safaris LLC operates this website and all associated booking systems.
Our headquarters are in California, USA, and we primarily serve travelers from the United States.
For all data and privacy matters, please contact: info@exgsafaris.com
Section
2. Information We Collect
Contact details (name, email, phone number, address)
Travel preferences and special requests
Payment details (processed securely via PCI-DSS certified partners)
Passport or ID information (when required by lodges, airlines, or park authorities)
Website usage data (cookies, analytics, and device information)
We never sell, rent, or trade your personal information.
Section
3. How Your Information Is Used
Process bookings and payments securely
Confirm reservations with hotels, airlines, and parks
Provide personalized service before, during, and after your trip
Comply with Tanzanian and U.S. legal requirements
Send updates, offers, or safari news (with your consent only)
Section
4. How We Protect Your Information
We employ multiple layers of digital and physical protection, including encryption, access controls, and secure partner standards.
Section
5. Your Rights
Under GDPR and CCPA you have the right to:
Access and receive a copy of your data
Correct inaccurate information
Request deletion (“Right to be Forgotten”)
Opt out of marketing emails at any time
Please email info@exgsafaris.com with any requests. We respond within 30 days.
Section
6. Cookies & Tracking
EXG Safaris uses cookies to enhance your browsing experience, analyze traffic, and remember preferences.
You can accept or decline cookies in your browser settings.
Analytics data is aggregated and never used to personally identify you.
Section
7. Data Sharing & Third Parties
We share data only with trusted partners essential to your safari:
Hotels, lodges, and airlines for reservations
Government authorities for permits or border clearances
Payment processors for financial transactions
All partners are bound by confidentiality agreements and must meet our security standards.
We do not sell, lease, or exchange your data for marketing purposes.
Section
8. International Data Transfers
Your data may be transferred between the U.S. and the destination you’re visiting.
Every transfer uses encrypted channels and complies with GDPR and CCPA standards for cross-border data protection.
Section
9. Data Retention Policy
Booking data is retained for up to 5 years (as required for financial records and insurance claims).
Unused prospect data is purged after 12 months of inactivity.
Backups are encrypted and securely deleted after expiry.
Section
10. Children’s Privacy
EXG Safaris does not knowingly collect data from children under 13 years old.
If you believe we may have received information from a child without parental consent, please contact us immediately for removal.
Section
11. Breach Notification & Response
In the unlikely event of a data breach:
We will notify affected users and authorities within 72 hours.
Immediate containment and forensic analysis will be conducted.
Affected systems will be isolated and patched before resuming operations.
Section
12. Third-Party Links
Our website may contain links to trusted travel partners or affiliates.
EXG Safaris is not responsible for the privacy practices of external websites.
We encourage you to review their privacy policies independently.
Section
13. Limitation of Liability
While EXG Safaris implements industry-leading security standards, no system can guarantee absolute protection against unauthorized access.
By using our website or booking services, you acknowledge that you do so at your own risk and agree that EXG Safaris is not liable for losses resulting from cyber incidents beyond our reasonable control.
Section
14. Policy Updates
This policy may be updated periodically to reflect changes in technology or law.
The revised date above will indicate the latest version.
Continued use of our website after any update constitutes acceptance of those changes.
Section
15. Contact Us
For questions, data requests, or security concerns:
info@exgsafaris.com
www.exgsafaris.com/privacy
Footer Tagline
Your data stays yours. EXG Safaris protects every transaction with bank-grade encryption and global compliance standards.